Welfare reform changes

Welfare reform – are you affected?

If you have been affected, or are likely to be affected, by changes to the benefits system, it’s important to find out now what your options are.

Use the welfare reform calculator and the following information to find out more.

The Benefits Cap

Introduced in September 2013 and currently affects around 50 working age residents within Trafford.

Council Tax Support

Introduced in April 2013 and replaced Council Tax Benefit.  

Changes to the Local Housing Allowance

If you are about to rent a property from a private landlord and wish to claim benefits then you should read this information first.

Local Welfare Provision 

From April 2013, the Council introduced a new scheme called 'Trafford Assist' to help residents with one off emergency costs such as food and other essential items.

Personal Independence Payments (PIP)

PIP started to replace Disability Living Allowance from April 2013 for people aged 16 to 64 years old.

Under occupancy changes

The under occupancy rules started in April 2013 and affect social tenants who have a spare bedroom.

Universal Credit

Universal Credit replaces 6 existing working age benefits, including Housing Benefit and started to be introduced in stages from April 13. It is likely that Universal Credit will be rolled out to existing Housing Benefit customers from 2016 onwards.    

Visit the DWP website for more information on Welfare Reform.  

Where can I get more information and advice?

If your benefit is due to go down, it is very important that you act now to plan how you will manage these changes. We recommend that people affected by the Under Occupancy (Bedroom Tax) changes talk to their landlord as soon as possible. For other changes the following organisations may also be able to help:

Trafford Council - Benefit Changes hotline

Tel: 0161 912 2090

Housing Options Service Trafford (HOST)

Tel: 0161 912 2230

Citizens Advice Trafford

Website: www.traffordcab.org.uk and www.adviceguide.org.uk 
Tel: 0844 499 4103

National debt line

Website: www.nationaldebtline.co.uk
Tel: 0808 808 4000


Website: www.shelter.org.uk 
Tel: 0808 800 4444

Consumer Credit Counselling Service

Website: www.cccs.co.uk
Tel: 0800 138 1111

Welfare Rights Team

Website: www.trafford.gov.uk
Tel: 0161 912 2735
Tel: 0161 912 2735

Jobcentre Plus

Website: www.gov.uk/contact-jobcentre-plus
Tel: 0845 6060 234