Right stuff right bin

Thank you for recycling and helping to make Trafford one of the top ten recycling boroughs in England.

Unfortunately, not everyone is recycling everything they can. This means that we are still spending more on waste disposal than we need to. Recycling more means spending less on waste disposal; helping us to protect other essential services.

To help increase recycling and reduce costs we’re changing how we collect your grey bin.

How will it work?

To help increase recycling, we reserve the right not to collect your waste if you don’t put the correct item in the right bin. We already check recycling bins and reject them if they contain the wrong items.

From 3 April 2017, we may also check your grey bin. If items that can be recycled are found in your grey bin, we will not empty the bin and you will be asked to remove these for recycling.

To help you with your waste, we will provide you with authorised bags for your additional waste that cannot be recycled. Your additional bags will be collected and grey bin emptied on your next scheduled grey bin collection day if they contain no items that can be recycled.

A team of recycling advisors will be engaging households on the door step to offer further support to residents on what can be recycled in what bin.

Not sure what to recycle in what bin? Download your recycling guide

Questions and Answers

Please read our frequently asked questions below.

Don’t I pay for my waste to be collected in my council tax?

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Although collected locally, the payment of Council Tax is part of a national taxation system and is not dedicated to the provision of specific services from the Council.

Spending less on waste disposal means we can help protect other essential services with the funding we do have.

The Council has a duty to collect your waste as long as you have presented your waste for collection in the right way and at the right time.

How will this be monitored?

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This will be monitored in the following ways:

  • The Council will carry out participation monitoring to record which households are regularly putting out their recycling bins. This will help to identify the households which appear to not recycle everything they can.
  • The waste collection crews will also continue to check recycling bins and reject bins containing the wrong material.
  • The in-cab system and 360 degree cameras on the waste collection vehicles are additional tools we intend to use to check everyone is recycling everything they can.
  • An enforcement team will investigate households who continue to ignore the Council’s instruction to separate their waste.
  • We will also inspect some grey bins before they are emptied into the waste collection vehicle, targeting households who are not regularly putting out their recycling containers. If there are too many recyclable items found in the in grey bin it will not be emptied. We will keep a record of all households where this issue is identified and monitor compliance going forward. Support will be available to help households who may not understand the waste system.

Will my collection day change?

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No, your bin collection day will not change. Please continue to present your bins on your scheduled collection day.

What if dispute what is found in my bin while it’s waiting to be emptied on collection day?

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At the point of collection, the waste collection crews will be unaware of the circumstances as to why the bin contains the incorrect waste. This means your bin could be rejected for containing the wrong items. Our in-cab system will capture the evidence to support the reasons why the bin was not collected.

To help reduce the possibility of someone putting their waste in your bin, please present your bin at 6.30am on your scheduled bin collection day.

We will be campaigning to encourage everyone to number their bins and store them on their own property; only putting them out on collection day.  We would also have a dedicated officer to work in terraced housing areas to investigate rejected bins, fly-tipping and bins left on the pavement or road after collection day.

What will happen if I ignore the Council’s instruction to separate my waste for recycling?

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If items that can be recycled are found in your grey bin, we will not empty the bin and you will be asked to remove these for recycling. Your grey bin will then be emptied on its next scheduled collection day if you have separated all your waste that can be recycled.

If you repeatedly do not separate your waste for recycling, we will continue to not empty your grey bin. An enforcement officer will investigate this further to ensure you are depositing your waste legally and not causing any harm to the local environment by allowing waste to build up on or near your property. Failure to comply with the Council’s instruction to manage your waste responsibly could lead to a Fixed Penalty Notice being issued.

If my grey bin is rejected, what should I do with my additional waste while I wait for the next scheduled grey bin collection?

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To help you with your waste, we will provide you with authorised bags for your additional waste that cannot be recycled. You will be able to place these by your grey bin and they will be collected when your grey bin is emptied on your next scheduled grey bin collection day providing they contain no items that can be recycled.

Alternatively, you can take your additional waste to your nearest recycling centre on Sinderland Lane in Altrincham or Chester Road in Stretford.

Will assisted collections continue to be available for grey bins?

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Yes. If you already have an assisted collection, this would continue.

How will you identify which households are those where vulnerable adults live alone or have conditions which mean recycling is not practical or possible?

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We will continue to operate in accordance with the Council’s information governance and data protection policies. 

Information about this service change is being mailed out to every household in the borough. In the mail out, we will actively encourage carers to contact us to apply for an exemption.

We already have an assisted collection service and many residents entitled to an exemption may already receive our assisted collection service.  We will only accept applications for exemption from those individuals who are authorised to act on behalf of the vulnerable adult.

To qualify for exemption, the applicant will have to provide supporting evidence. We appreciate that it is difficult to ensure that every vulnerable person is identified. The campaign will include door step visits from recycling advisors.  Advisors will visit any property where bins have been rejected and there appears to be no response from the household.  Through this interaction, it is likely that further households will be identified that should be on the exemption list and a process will be put in place to add them to the list on a case by case basis.

What do I do with my recycling if my recycling bins become full?

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If you are regularly running out of space in any of your recycling containers you are entitled to extra containers under the Council’s Household waste Recycling Policy. You may request additional containers by contacting the One Trafford Partnership on 03330 035865. Please allow up to 10 working days for delivery.

Please note that an administration and delivery charge for new, replacement or additional blue, black and green bins will be introduced from June 2017. Orders placed before this time will be free. Food waste caddies will remain free.

Please also note that you will be required to purchase a permit for each green bin you present after the 5 June 2017 so please do not order extra green bins unless you intend to purchase a permit. For more information please visit our garden waste page.

Alternatively, you can take your additional waste to your nearest recycling centre on Sinderland Lane in Altrincham or Chester Road in Stretford.

How do I order a recycling bin?

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You may request additional recycling bins by contacting the One Trafford Partnership on 03330 035865. Please allow up to 10 working days for delivery. Please note that an administration and delivery charge for new, replacement or additional blue, black and green bins will be introduced from June 2017. Orders placed before this time will be free. Food waste caddies will remain free. 

Please also note that you will be required to purchase a permit for each green bin you present after the 5 June 2017 so if you do not have any garden waste please order a kerbside caddy instead to put your food waste recycling in. For more information please visit our garden waste page.